Privacy Policy
Introduction
Welcome to Aveola Farms. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our services, in accordance with the Data Protection Act of Ghana, 2012 (Act 843) and other applicable laws.
By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree, please do not use our platform.
Information We Collect
We collect the following categories of information:
Personal Information
Personal information is data that can be used to identify you. This may include:
First name, other names, and last name
Email address
Phone number
Date of birth
Residential address
Nationality
Account login details
Farming participation and transaction information
Payment or banking details (where applicable)
Non-Personal Information
Non-personal information does not directly identify you and may include:
IP address
Browser type and version
Device type and operating system
Website usage data and analytics
Cookies and similar tracking technologies
How We Collect Information
We collect information through:
Direct interactions such as account registration, farming participation, and contact forms
Automated technologies including cookies, server logs, and analytics tools
Third-party services such as identity verification providers, payment processors, and financial institutions
Purpose of Data Collection and Use
We use your information to:
Verify your identity and perform Know Your Customer (KYC) checks
Comply with Anti-Money Laundering (AML) and other legal obligations
Process farming participation, payments, and related transactions
Operate, maintain, and improve our website and services
Communicate with you regarding your account, farming activities, or platform updates
Provide customer support and respond to inquiries
Send marketing or promotional communications, only where consent has been provided
Detect, prevent, and investigate fraud, misuse, or security issues
Legal Basis for Processing
We process personal data based on:
Performance of a contract
Compliance with legal and regulatory obligations
Legitimate business and operational interests
Your consent, where required by law
Data Sharing and Disclosure
Aveola Farms does not sell or rent your personal information. We may share your data only in the following circumstances:
With service providers who assist us in operating the platform, under strict confidentiality obligations
With regulatory or governmental authorities where required by law
With professional advisors such as auditors, lawyers, or accountants
In connection with a business transfer, merger, restructuring, or acquisition
All third parties are required to protect your information and use it solely for the specified purposes.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information, including:
Encryption of sensitive data
Secure servers and network infrastructure
Access controls and authentication mechanisms
Regular security monitoring and risk assessments
While reasonable steps are taken to protect your data, no system is completely secure, and absolute security cannot be guaranteed.
Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, regulatory, accounting, and reporting obligations
Resolve disputes and enforce agreements
When information is no longer required, it is securely deleted or anonymized.
Your Data Protection Rights
Under applicable data protection laws, you may have the right to:
Access your personal information
Request correction of inaccurate or incomplete data
Request deletion of personal data, subject to legal obligations
Restrict or object to processing of your data
Request data portability
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided below. Identity verification may be required before fulfilling your request.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website performance, including:
Essential cookies for core site functionality
Analytical cookies to understand usage patterns
Functionality cookies to remember user preferences
You may manage or disable cookies through your browser settings; however, some website features may not function properly.
Children’s Privacy
Aveola Farms does not knowingly collect personal information from individuals under the age of 18. If such information is identified, appropriate steps will be taken to delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. Aveola Farms is not responsible for the privacy practices or content of those external sites. Users are encouraged to review third-party privacy policies separately.
International Data Transfers
Where necessary, your information may be transferred to or stored outside Ghana. In such cases, appropriate safeguards are implemented to ensure your data remains protected in accordance with applicable laws.
Changes to This Privacy Policy
Aveola Farms may update this Privacy Policy from time to time.
Updates will be posted on the platform
Material changes will be communicated where appropriate
Continued use of the platform after changes take effect constitutes acceptance of the revised policy
Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Company: Aveola Farms
Email: info@aveolafarms.com
Phone: +233550117318
Address: Ghana
